Abilene Reporter-News Stories: Business

Shoppers sluggish

Mon, 01 Dec 2008 06:09:00 -0000

Holiday season off to a modest start

What economic crisis? Abilene restaurants doing fine despite national slowdown

fieldsj@reporternews.com (Jared Fields) — Sat, 29 Nov 2008 22:10:00 -0000

Walk into an Abilene restaurant and any sign of economic downturn may not be visible.

Mall's managing company offers gift card guarantee

Sat, 29 Nov 2008 05:01:00 -0000

Jones Lang LaSalle Retail announced a program this week to guarantee national gift cards in the malls it manages, including the Mall of Abilene.

Recycle your old computer

Sat, 29 Nov 2008 04:03:00 -0000

Wondering what to do with that old computer gathering dust in the garage? Here's your answer.

On your mark, get set ... Spend!

Sat, 29 Nov 2008 04:01:00 -0000

Inside Best Buy, five minutes before opening at 5 a.m., dozens of employees looked entirely too wide-awake and happy.

BUSINESS NOTEBOOK 11.30.08

Sun, 30 Nov 2008 06:00:00 -0000

Names and faces in business news

BUSINESS NOTEBOOK 11.23.08

Sun, 23 Nov 2008 06:00:00 -0000

Names and faces in business news

BUSINESS NOTEBOOK 11.16.08

Sun, 16 Nov 2008 06:00:00 -0000

Names and faces in business news

BUSINESS NOTEBOOK 11.09.08

Sun, 09 Nov 2008 06:00:00 -0000

Names and faces in business news

AGRICULTURAL DIGEST 11.09.08

Sun, 09 Nov 2008 06:00:00 -0000

Agricultural digest

Biz Trends: American Commercial College changing with the times

gutschkel@reporternews.com (Laura Gutschke) — Thu, 20 Nov 2008 18:25:00 -0000

With American Commercial College’s evolving career training programs, students may as likely to be dressed in scrubs as office attire these days.

SBDC Column: The customer ... Inside and out

Thu, 20 Nov 2008 18:16:00 -0000

As the world’s economy changes so does customer service.

Workforce Column: Pros get certified in customer service

Thu, 20 Nov 2008 18:11:00 -0000

“So, what time do you get off?”

“Man, I don’t get off until 11:00, and I feel terrible. I think I’m getting the flu.”

Biz Trends: Refugees find home, jobs here

Thu, 20 Nov 2008 17:47:00 -0000

Kathy Diamond sparkles like a gem anytime she gets the opportunity to talk about the refugees she supervises in the dining hall at Hardin-Simmons University.

Biz People: Customer service can make or break a biz

fultonl@reporternews.com (Loretta Fulton) — Thu, 20 Nov 2008 04:46:00 -0000

Gary Glenn puts a little bit of a twist on the old saying, “The customer is always right.”

BBB Column: TTY relay operators used to defraud businesses

Thu, 20 Nov 2008 04:33:00 -0000

We have all heard the phrase “buyer beware,” but in this high-tech age of computer crimes more and more businesses are learning it is also “seller beware.” The BBB received a call recently about an Abilene business that received a large order from someone using a hearing-impaired TTY (Text Telephone Yoke) service and stolen credit card numbers.

Biz Profile: Abilene Computer Service stakes claim on service

Thu, 20 Nov 2008 04:24:00 -0000

The formula for success at Abilene Computer Service is typical for most small businesses: combine skill and knowledge with stellar customer service.

Success Story: Sims finds ‘freedom’ in changes

Thu, 20 Nov 2008 04:16:00 -0000

A typical day, if such a thing exists for Scott Sims at Freedom Motors on South 14th, may well include people dropping by to visit with no intention of buying a car.

PR Column: Communicate more to build community and create fans

Thu, 20 Nov 2008 04:09:00 -0000

Leave it to Southwest Airlines to post videos on the Web showing a toilet paper race on one of its flights and a flight attendant dressed as Elvis.

Advertising Column: Service with a smile

Thu, 20 Nov 2008 04:04:00 -0000

Why do you need to provide “Service with a Smile”?

I can’t say it any more clearly myself, so here it is from Dean Crutchfield writing in Ad Age Daily on the topic of “What is Your Trust Share?”